Frequently Asked Questions

Answer all your questions

Purchases and Refunds

Contact your bank and check if you can make purchases over the internet.
Request your refund by e-mail:
Coupons are available at Fanduca events and through channels on our social networks.

Taking Courses

To change your name is very simple,just enter your profile and click on the edit profile tab.
To cancel e-mail subscriptions, simply contact us by e-mail requesting the cancellation.
To change your password is very simple, just enter your profile and the edit profile tab.
Purchase on mobile
If you purchased a course on iOS or Android, it is possible that the course has not been registered to your account. Send the purchase receipt by email to
Multiple email accounts
If you use multiple email accounts or have a Facebook or Google account, try to sign in with the associated email addresses.

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